Return & Exchange

Returns:¬†As your leather product order is custom, we cannot accept returns. Accordingly, please ensure that the circumference of your dog’s neck is measured properly. ¬†However, if the product is defective we may exchange it for a different design.

For Hurtta products, as long as the item ordered is returned within 7 days of receipt of the item, not worn (other than fitting with your dog), and all tags that come with the item are also returned, we will accept a refund or exchange minus the shipping charge incurred.

Any shipping charge incurred from returning the item to us will be your responsibility.

Share this nice post: